FAQs
Frequently asked questions
Is Kiwi Spin House completely free?
Yes — every game is free to play. There are no charges, no deposits, and nothing to purchase at any point. You start with virtual coins and play for entertainment.
Can I win real money?
No. Kiwi Spin House is not a gambling site. Virtual coins have no real-money value and cannot be redeemed, exchanged, withdrawn, or converted to cash or prizes of any kind.
Why do I need to confirm my age?
Kiwi Spin House is designed for adults aged 18 and over. The age gate is a one-time confirmation saved in your browser. We ask this to ensure the platform is used appropriately.
How are virtual coins saved?
Your virtual coin balance for each game is saved in your browser's localStorage. This means your progress is saved on the device you use. Clearing your browser data will reset your balances.
What happens if my coins run out?
If your virtual coin balance falls below the daily threshold, your coins automatically refresh to 1,000 the next time you open a game. You can also use the "Refresh virtual coins" button in each game.
Do I need an account to play?
No. All games can be played directly in your browser without any registration. No sign-up is required to access any game.
Are the Register and Log in forms functional?
The Register and Log in forms are visual-only previews. They do not create real accounts, submit data, store passwords, or authenticate users. Submitting the form shows a notice confirming this.
Does Kiwi Spin House work on mobile?
Yes. Every game is designed to work on phones and tablets as well as desktop browsers. Layouts adjust automatically to your screen size.
Are the game outcomes random?
Yes. Game outcomes are determined by random number generation in your browser. All results are fair, unpredictable, and equal across players. No outcome can be influenced externally.
How do I reset my local progress?
You can reset progress by clearing your browser's localStorage for this site. In most browsers: Settings → Privacy → Clear browsing data → Cookies and site data. This will reset all game coins and preferences.
How do I report a technical issue?
Contact us at support@kiwispinhouse.com with a description of the issue, the game you were playing, and your device and browser. We will investigate as soon as possible.
What if I am concerned about my gaming habits?
Although Kiwi Spin House involves no real money, we encourage mindful play. If you are concerned about gaming habits in your life — on any platform — free support is available from the Gambling Helpline NZ: 0800 654 655, available 24/7.
Have a question not covered here? Contact us at support@kiwispinhouse.com or visit the Help Centre.